1) The primary responsibility of the Program and Office Support Assistant is to provide administrative and program support to International House. The Program and Office Support Assistant will be tasked with supporting a group of staff members at International House representing various functional areas including programs and external relations, business operations, and alumni relations and development. The Program and Office Support Assistant will provide support on staff and project-related activities, serve as a first-line resource to staff and students, and other constituents in a fast-paced administrative office setting. The Program and Administrative Support Assistant will work in a team environment with other staff in International House including the undergraduate and graduate student staff and in coordination with staff throughout Campus and Student Life and across campus. This is a part-time 15-19.5 hours/week position. Flexible hours available within office operating schedule (Monday â“ Friday, 9:00am-8pm.) Some late evening and weekend work required.
2) Provide general office support, including but not limited to: visitor control; engaging with various populations via email, phone call, and in-person; program file maintenance and oversight; and office machine operation.
3) Assist program staff with various projects, including but not limited to: event preparation; event participant follow-up; and inquiry management.
4) Assist with various projects related to programs and external relations, including but not limited to: event planning and preparation; event form and communication processing; program staffing; and event logistics support including scheduling catering and audio-visual services.
5) Assist International House staff with various ongoing activities, including but not limited to: managing program information distribution; facilities-related services such as event diagrams; assisting with maintenance of the administrative office suite; and executing various quarterly special projects.
6) Use judgment and discretion to direct questions and information to appropriate staff member.
7) Assist International House staff with other projects, tasks, and duties as assigned.
8) Execute a variety of administrative tasks including communications, loading and extracting customized data from an event services database system and other administrative activities and special projects which support International House staff.
9) Assist with marketing and media relations including the website content management platform ExpressionEngine for International House events and services.
10) Serve as an ambassador and articulate advocate for International House and its mission.
11) Additional tasks may include helping maintain mailing lists and assisting with the production of newsletters, monthly calendars and other correspondence.
1) Attention to detail.
2) Excellent organizational skills.
3) Outstanding written and verbal communication skills.
4) Customer service orientation.
5) Proficiency and comfort with computers and technology.
6) Ability to identify priorities, multi-task, and meet demanding deadlines.
7) Ability to recognize and resolve or refer problems in a calm and direct manner.
8) Ability to keep information confidential.
9) Ability to communicate with discretion, clarity, tact, and courtesy.
10) Ability to manage working relationships with one direct supervisor and numerous task/project coordinators.
11) Regular attendance, evening and weekend work required; some physical demands; must be able to lift and carry 35 lbs.
12) Ability to work with a large ethnically and culturally diverse population including students and student groups
13) Energy, creativity, dedication
1) Bachelor's degree.
1) Administrative experience.
2) Cover letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR04890
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