1) The Security Systems Coordinator works within a team based environment and assists in providing direction, installation, support, and service for security systems and technology including access control systems, video management systems and alarms. This is accomplished through collaboration with campus partners, vendors, and other university community members to provide progressive, coordinated physical security, electronic security and other safety services.
2) Assists with the programming and installation of endpoint devices including cameras and access control components.
3) Assists with the programming of user groups and schedules within the security technology applications.
4) Assists in maintaining the operational performance management of electronic security systems.
5) Ensures quality assurance and customer satisfaction (internal & external) and provides best in class security, IT, and systems support in accordance with the operational mission of the Department.
6) Ensure clients' and end users' are provided professional, courteous and timely support and service.
7) Develop a strong working knowledge of clients' and users' areas of responsibility.
8) Collaborates with internal and campus partners to provide guidance and oversight on security technology matters.
9) Ensures that security technology projects and hardware deployments conform to documented design standards and security technology policies & procedures.
10) Prepares and presents regular status updates related to projects, service and maintenance and other initiatives.
11) Provides end-user security systems and application training to campus partners
12) Works with system vendors' technical support to troubleshoot and resolve problems or address system improvements in support of the systems in use by the Department.
13) Provides on-call technical support for security and law enforcement systems
14) Assists in the management and oversight of security systems projects at the University of Chicago
15) Reviewing project proposals and quotes to ensure technical and departmental requirements are met
16) Ensure that projects meet clients' and users' needs and expectations of quality and functionality.
17) Maintains productive working relationships with the Divisions of the Department of Safety and Security and other essential campus partners including IT Services and Facilities Services.
18) Ensures that the DSS information technology infrastructure is being maintained, and is utilized in compliance with all University of Chicago standards.
19) Supports University of Chicago Information Technology standards and security policies.
20) Other duties as assigned
1) On-call responsibilities
2) Operate motor vehicles Excellent communication skills including excellent verbal, written, and interpersonal skills.
3) Strongdecision-making skills.
4) Demonstrated skill in dealing with bureaucratic protocol at all levels of the organization.
5) Ability to solve problems and work comfortably in crisis situations.
6) Ability to work in a fast-paced environment.
7) Ability to be flexible and agile in meeting the demands of unexpected work or crises.
8) Commitment to serving the interest of the University community and the strategic goals of the division.
1) Bachelor's degree.
1) Valid driver's license that grants reciprocity in the State of Illinois or is eligible to obtain one and do so within 60 days of appointment.
2) Pass a background investigation with no prior criminal convictions that would prohibit the individual from working within a law enforcement environment.
3) A minimum of three years' experience supporting security and/or law enforcement technology .
4) Experience working in a campus public safety environment.
2) Cover Letter
NOTE: When applying, all required documents MUST be uploaded the Resume/CV section of the application
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Internal Number: JR04951
About University of Chicago
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