Greater Chicago Midwest HERC

Job Description:

• Leads the development of an appropriate strategy and organizational structure for the oversight of all PSD facilities, working closely with the Senior Associate Dean and Deputy Dean for Infrastructure.

• Develops a system for overseeing and tracking asset management, working closely with the Director of Grants & Contracts to ensure the PSD is in compliance with the tagging, tracking and disposal of assets.

• Works in partnership with the Deputy Dean for Infrastructure to lead the Division, providing strategic leadership and guidance to the Dean, Department Chairs, and Institute Directors when considering the space needs of new faculty hires.

• Oversees and manages the Facilities Operations Manager to deliver the highest level of services for PSD building occupants. Helps set up tools and processes to track requests, projects, and other tasks.

• Oversees and manages the Dock Manager and team of dock workers to deliver the highest level of shipping, receiving and delivery services to our departments.

• Works with the Dock Manager to establishes goals, processes, and tracking mechanisms to support overall shipping/receiving function.

• Works closely with the Dock Manager to develop and monitor shipping and receiving procedures for efficient delivery of goods through facilities to include: time-sensitive US postal deliveries, hazardous chemicals, biohazardous materials, cylinder gases, sensitive scientific equipment and special deliveries.

• Together with the Deputy Dean for Infrastructure, supervises and oversees the work of the Director of Design and Construction, supporting the planning and coordination of research renovations and maintenance issues, ensuring that the Director coordinates activities with the appropriate faculty and departmental staff.

• Provides operational and strategic oversight of all of PSDâ™s facilities on campus, supervising building managers and working closely with department managers to ensure each facility has appropriate oversight of all operations, maintenance, and projects.

• Interfaces with Facilities Services Operations, PSD building managers and PSD Leadership in the development of the PSD Basic Services Agreement (BSA) on an annual basis. Negotiates and modifies the BSA based upon the changing requirements as identified. Signs off on the BSA and monitors and tracks the BAS to ensure the agreement standards are meet.

• Interfaces with PSD Department personnel and dock manager in the development of spending and financial reports, as well as projections.

• Develops managers and staff by identifying skill gaps, developing programs and initiatives that meet staff professional and technical training needs, providing coaching and guidance, conducting or overseeing the annual performance appraisal process, and proactively addressing performance issues as required.

• Works with Facility Services operational department manager to problem-solve and resolve issues. When needed, escalates issues to upper management.

• Continually evaluates and reviews all operating practices and processes for their effectiveness and efficiency, recommending changes as needed.

• Develops and oversees implementation of tools to measure client satisfaction.

• Plans future capital projects including swing space and equipment move issues, works with individual departments to bring consensus to planned changes and aids in developing economies of space use, i.e., shared conference space.

• Provides various reports to PSD Leadership detailing space costs including Facilities Services Basic Services. Tracks and identifies cost changes from year to year and provide reports as requested.

• Oversees and coordinates recommended changes involving new equipment/software purchases and installation and tagging of the new equipment.

• Sets and manages priorities for each director and manager, and allocates support services to each manager as workloads change.

• Contact department personnel and building managers to inform them of new operational requirements or changes in maintenance services. This includes building access, networking/telephone services, and contract services such as custodians.

• Schedule and coordinate building utility shutdowns with the building occupants and facility services.

• In conjunction with building managers, assists with the relocation of faculty and their research from one space to another. This includes developing logistic plans and coordinating the transfer of specialty scientific equipment and/or hazardous materials.

• Creates and maintains graphic information for presentations and communicates information in a variety of formats.

• Works with the team to update divisional space information semiannually. Records occupants, space type, space condition, and departmental information. Uses data to support planning efforts.

• Updates space data information to assist in the annual space audit and indirect cost for research.

• Interfaces with PSD Department personnel and external delivery organizations to correct shipping and receiving problems.

• Continually evaluates and reviews all operating practices and processes for their effectiveness and efficiency, recommending changes as needed.

• Resolves billing, delivery, and tracking issues with the dock manager, PSDâ™s Local Business Center, and the vendor.

• Manages managers and professional staff. Establishes performance goals, allocates resources and assesses policies for direct subordinates.

• Executes functional business plans and contributes to the development of the strategic mission and priorities for facilities services.

• Recommends and manages the execution of operating practices and procedures for effectiveness and efficiency, recommending changes as needed.

• Performs other related work as needed.

Preferred Qualifications

Education:

• Bachelorâ™s degree.

Experience:

• Experience supervising a diverse range of professionals in the areas of building management, operations support, and design and construction planning.

• Experience managing research laboratories, laboratory equipment, facilities of similar size and scope.

• Project management experience for a major facilities renovation or construction.

• Experience with space planning and oversight, including developing multi-year plans.

• Experience overseeing shipping and delivery operations.

• Budget management experience.

• Strategic planning experience.

• Experience with laboratory safety and chemical hygiene planning.

• Experience with university research facilities.

Preferred Competencies

• Understanding of complex mechanical, electrical, plumbing, heating, ventilating and HVAC support systems.

• Demonstrated ability to understand construction documents.

• Knowledge and experience working in chemistry and physical sciences laboratory; understanding of the equipment used in these types of laboratories; and the ability to aid in resolving facility-related issues within these laboratories.

• Knowledge of relevant building systems and maintenance techniques.

• Ability to read and interpret documents such as blueprints, safety rules, operating and maintenance instructions, and procedure manuals.

• Strong interpersonal skills. The ability to engage effectively with graduate students, post-docs, faculty, and staff.

• Ability to manage multiple projects simultaneously, set priorities, and meet deadlines.

• Ability to work independently with a high degree of initiative and as part of a team.

• Excellent problem-solving skills.

• Ability to deal effectively with multiple campus constituencies.

• Strategic leadership skills.

• Supervisory skills.

• Analytical skills.

• Decision-making skills.

• Verbal and written communication skills including the ability to speak to a diverse range of staff, faculty, contractors and other professionals with varying education and backgrounds.

• Strong customer service skills.

• Strong negotiations skills.

• Proficiency with computers.

• Knowledge of project management software.

Application Documents

• Resume (required)

• Cover Letter (required)

• 3 References (preferred)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

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