Greater Chicago Midwest HERC

Job Description:

• Meet with students about their access needs; Reviews supporting documentation provided by students, including medical, educational, and/or psychological assessments. 

• Makes determinations of whether or what reasonable accommodations are needed in accordance with the ADA, Sections 504 and 508 of the Rehabilitation Act, ADAA, state and local disability regulations, the Fair Housing Act, relevant case law and legal guidance, and University policies and procedures.

• Manage a caseload of college, graduate, and professional students with disabilities; Performs a broad range of duties related to the case management of studentsâ™ requests for disability services and the implementation of reasonable accommodations and refers students for other appropriate services.

• Document communication and events by writing and filing case notes; uses office database (AIM) to maintain and securely store student records in addition to sending accommodation emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students and University personnel regarding the accommodation process.

• Advise students of their rights and responsibilities under federal disability laws.

• Oversees the provision of auxiliary aids and services; generates creative and practical solutions to address current and emerging needs; and provides students with resources related to disability issues and accommodation needs.

• May assist the Director(s) and/or Access Coordinators with the administration of access services.

• Engages with faculty and staff via the interactive process to ensure adequate knowledge of their roles in accommodating students.

• Responds to student, parent, faculty and community member questions regarding disability services by phone, Zoom or email.

• Participates with the SDS leadership team in advancing a social justice perspective of disability access on campus.

• Assists with the development of policies and procedures which reflect best practices and/or industry standards.

• Participates in local and national disability organizations such as the Coalition for Disability Access in Health Sciences and Medical Education, the Association on Higher Education and Disability, and the Ivy+ Disability Group.

• Stays abreast of current research in the field by reviewing publications, journals, technical information, etc.

• Coordinates department or clinic compliance with a moderate level of guidance.

• Prepares, completes, and submits all compliance documentation on a routine basis. Coordinates compliance committee meetings.

• Performs other related work as needed.

Preferred Qualifications

Education:

•  Master's degree in education, disability services, rehabilitation, counseling or a related field.

Experience:

• Three years progressively responsible work experience in the provision of disability services in an educational setting.

• Demonstrated experience with applying the federal regulations that provide the legal framework for disability services.

• Demonstrated experience with determining reasonable disability accommodations and services for post-secondary students.

• Supervisory experience.

Technical Knowledge or Skills:

• In-depth knowledge of the ADA and Section 504 of the Rehabilitation Act.

• Knowledge of disability accommodations and best practices in the provision of services to students with disabilities in a college setting.

• Knowledge of a wide range of disabilities including, learning disabilities.

• Familiarity with available Microsoft Office software and assistive technologies. 

• Knowledge of best practices and innovations in the field of higher education disability services.

Preferred Competencies

• Excellence in interpersonal communication with the ability to maintain good working relationships with students, faculty, staff and other constituents.

• Ability to work under pressure in a demanding academic environment; demonstrate decisive insight and develop novel approaches to achieving access.

• Ability to utilize sound judgment to make reasonable decisions.

• Excellent written and oral communication skills.

• Takes initiative, highly motivated, conscientious, organized, has a strong work ethic, dependable, reliable, highly adaptable, and enthusiastic.

• Demonstrated skill in monitoring systems and services to judge effectiveness and make improvements.

• Demonstrated ability to lead, supervise and work with and enhance a team.

• Ability to use databases, experience with assistive technology and computer skills.

Working Conditions

• In-person work and may offer remote schedules as appropriate required.

• This position may require participation in off-campus programs.

• Lifting, bending, walking, sitting for prolonged periods of time, communication, and extensive computer usage required.

• Staff to comply with University vaccination requirements required.

• Staff to be compliant with all state licensure requirements for individual areas of professional practice, if applicable, required.

Application Documents

• Resume (required)

• Cover Letter (required)

• 3 References (preferred)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

About University of Chicago (UC)

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