Greater Chicago Midwest HERC

Medical Social Consultant - MSHC

Medical Social Consultant - MSHC

Hiring Department: MSHC - Englewood Clinic

Location: Chicago, IL USA

Requisition ID: 1034576

FTE: 1

Work Schedule: 8AM - 7PM,1 Saturday/month with manager discussion

Shift: Days

# of Positions: 1

Workplace Type: On-Site

Posting Close Date: May 28, 2025

Salary Range (commensurate with experience): $66,019.20 - 89,000.00 / Annual Salary

About the University of Illinois Hospital & Health Sciences System (UI Health)

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health

Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

The Medical Social Consultant is accountable for coordinating and facilitating patient services across the various levels of the continuum for a population of patients whose needs may include social services support or intervention. The Medical Social Consultant will assist patients and their families in navigating through the health care system based on individual and patient population needs, and may provide counseling or psychosocial assessment. They will serve as a role model in promoting interdisciplinary collaboration, teamwork, and service excellence.

This position is 50 percent at Mile Square Health Center, Englewood, and the other 50% is at other locations as needed.

Duties & Responsibilities:

• Participating as an integrated component within the primary care team by being available for warm-handoff brief screening and interventions at the direction of primary care clinicians on the day of service.
• Actively assessing daily schedules of primary care clinicians to proactively plan on potential warm-handoff and brief interventions, communicating during session huddles, and co-location with primary care clinicians and nursing staff during clinical hours.
• He/she will conduct brief screening and targeted counseling, conduct short term counseling if needed, and bridges patients to specialty mental health services when appropriate.
• Manages behavioral health referrals and message pool for their respective location under the direction of the Main Behavioral Health Coordinator (Medical Social Consultant).
• Conducts assessments to identify individual needs and psychosocial risk factors and a specific care management plan to address objectives and goals as identified during the assessment.
• Promotes and coordinates optimum healthcare services with cost effective solutions.
• Counsels patients and families regarding emotional, social, and financial consequences of illness and/or disability, accessing and mobilizing family/community resources to meet identified needs.
• Provides crisis intervention and brief term counseling with patients and families.
• Implements care plan by facilitating authorizations/referrals as appropriate within the patients benefit structure or through extra-contractual arrangements in conjunction with care team.
• Identify and communicate a self-management plan specifically developed to assist with the improvement of self-monitoring and symptom identification.
• Assesses patients' healthcare needs and initiates outside referrals for community resources and services needed.
• Empowers patients to identify changes in health status and recognize the need to notify their primary care provider of changes.
• Collaborates with the MSHC-BHI team, health center staff, primary care and specialty care providers, school staff, patients, family, insurance carrier, customers, and facilities to assess the patient's healthcare and psychosocial needs and assure appropriate safe, cost effective, timely, and efficient services.
• Facilitates daily communication with the MSHC-BHI team to discuss plan of care and assist with expediting care across the continuum, including participating in daily huddles and communicating to the Care Team or PCP any patient issue that will enhance the office visit.
• Identifies service delivery problems and potential for effective care management intervention.
• Assists in identifying system problems and issues that impede (impeding) diagnostic or treatment progression to the appropriate administrative liaison.
• Collaborates with the interdisciplinary team when delays occur in consults, treatments, discharge planning, or procedures to facilitate timely, cost-effective delivery of patient services.
• Participates in approved clinical research protocols including subject recruitment, screening, and administration of research instruments in the form of questionnaires and diagnostic interviews.
• Composes components of quality assurance and other clinical tracking activity reports.
• Prepare and/or submit program and treatment reports using quantitative and qualitative data
• Practices in accordance with applicable laws, standards, and ethical principles.
• Maintains professional license in active and current status. Maintains expertise through participation in continuing education programs.
• Serves as experienced resource and patient services facilitation reference for care team members.
• Reviews and provides input into policies and procedures related to continuum of care and patient services facilitation.
• Perform other duties and/or projects as assigned.

Minimum Qualifications Required:

1. Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.
2. Current State of IL Licensure as a Licensed Clinical Professional Counselor (LCPC) or a Licensed Clinical Social Worker (LCSW).

Preferred Qualifications:

• Certified Addiction and Drug Counselor highly preferred
• Certification or experience with Cognitive Behavioral Therapy, Cognitive Processing Therapy, Acceptance and
• Commitment Therapy, and Family Therapy
• Experience screening, assessing, and testing for addiction (SBIRT), including diagnostic interviews, mental status examination, symptom inventories, cognitive function, and psychoeducational and personality assessments highly preferred.
• Background in assessing biopsychosocial and spiritual history relevant to addiction; and for symptoms of psychoactive substance toxicity, intoxication, and withdrawal highly preferred.
• Knowledgeable of techniques and interventions related to substance abuse and other addictions highly preferred.
• Familiar with strategies for reducing negative effects of substance use, abuse, dependence, and addictive disorders; and strategies for helping clients identify the effects of addiction on life problems and the effects of continued harmful use or abuse, and the benefits of a life without addiction.
• Experience evaluating and identifying individualized strategies and treatment modalities relative to clients' stage of dependence, change, or recovery. Familiar with strategies for interfacing with the legal system and working with court referred clients.
• Spanish-speaking preferred
• Must have strong oral, written and interpersonal communication skills, PC skills to include word processing, spreadsheet, and database applications, organizational and problem-solving skills and decision-making skills
• Superior communication skills in both written and verbal formats
• Sound knowledge of medical terminology, physiology, pathophysiology, surgical/non-surgical procedures
• Knowledge of the clinical course and care requirements of patient populations to which the Social Worker will be assigned
• Knowledge of appropriate utilization for common medical conditions
• Comprehensive knowledge of insurance company principles
• Comprehensive knowledge of local healthcare community resources
• Seeks/accepts referrals from inside/outside referral sources; refers appropriately within specialty cost management programs; builds positive physician and patient relationships; innovates ways to meet patient needs

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation


To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/14909?c=uic







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